Terms & Condition

These Terms & Conditions govern the use of Techvion Security website and all related services, products, and transactions. By accessing or using this website, you agree to comply with the policies outlined below.

Product Usage Policy

All products listed on this website are intended for surveillance, security monitoring, and system integration purposes. Users are responsible for ensuring proper installation and usage according to technical guidelines provided with each product.

Techvion Security is not liable for damages resulting from improper handling, incorrect installation, or unauthorized modifications.

Return Policy

Products may be eligible for return under the following conditions:

  • Item received is defective or damaged upon delivery
  • Wrong product delivered compared to order specification
  • Return request is submitted within the designated return window after delivery

Returned items must be unused, in original packaging, and in resalable condition.

Refund Policy

Refunds are processed after product inspection and approval of return request.

Approved refunds are issued through the original payment method or agreed alternative method.

Refund processing time may vary depending on verification and banking procedures.

Shipping Policy

Orders are processed and dispatched after confirmation.

Delivery timelines depend on product type, location, and availability.

Delays may occur due to logistical constraints, external disruptions, or high-demand periods.

Risk of product transfer passes to the customer once the shipment is handed over to the courier service.

Operational Hours

Customer support and order processing are handled during standard business hours:

09:00 – 17:00

Requests submitted outside working hours are processed on the next working cycle.

Privacy Policy

We are committed to protecting user information collected through this website.

Any personal data provided (such as name, email, or contact details) is used strictly for:

  • Order processing
  • Customer support communication
  • Service improvement and inquiry handling

We do not sell or misuse user data.

Limitation of Liability

Techvion Security is not responsible for indirect damages, system failures, or losses resulting from misuse of products or failure to follow provided instructions.

All systems should be installed by qualified personnel where applicable.

Service Disclaimer

All product descriptions, specifications, and availability are subject to change without prior notice.

We reserve the right to update, modify, or discontinue any product or service at any time.

Contact Information

For any questions regarding these Terms & Conditions, you may contact:

Email: support@techvionsecurity.com